What services does SilverEase Concierge provide?

We offer personalized support for seniors, including scheduling appointments, arranging grocery deliveries, coordinating transportation, managing bills, assisting with technology, and more. Our services are tailored to your needs to simplify your daily life.

How does the task-hour pricing work?

Our plans are based on hours of service per month: Basic (5 hours, $150/month), Standard (12 hours, $325/month), and Premium (25 hours, $650/month). Task hours cover activities like scheduling or errands, with approximate durations (e.g., 1 hour for scheduling, 1–2 hours for errands).

What are additional costs, and how are they handled?

Tasks requiring direct payments, such as grocery purchases, transportation fares, or third-party services, are billed separately from task hours. We provide full transparency with receipts and obtain your approval before incurring any additional costs.

How do you ensure privacy for sensitive tasks?

We follow strict privacy standards, including HIPAA compliance for medical-related tasks. Our team is trained to handle sensitive information with discretion and security.

Can I switch plans or cancel my subscription?

Yes, you can switch plans or cancel anytime with 14 days’ notice. Contact us to adjust your plan to better suit your needs.

Do you offer services for family members in the same household?

Yes, we offer a 10% discount for additional household members. Each plan is customized to meet individual needs within the household.

How do I get started with SilverEase Concierge?

Contact us for a free consultation via email David@silvereaseconcierge.com or phone 718-550-5164. We’ll discuss your needs and recommend the perfect plan.